Missing or clunky loyalty program
A lean team can still run a serious loyalty program
BrandResearchStack is the all-in-one retention marketing platform built for ecommerce brands with thin bandwidth, backed by a forward-deployed marketer who does the heavy lifting.
The problem
No time to build what loyalty needs
Lean marketing teams know a loyalty program could lift repeat purchase rate, but new flows, tiers, and reward logic all compete for the same one or two people's time. The idea sits on a roadmap while the team keeps the lights on.
What we hear from brands
limited time and resources to build new flows
a single marketer running loyalty across hundreds of storefronts
thin team bandwidth, the program keeps slipping down the list
The new way
Redemption inside checkout, not a separate page
Instead of sending members to a rewards portal to redeem a code, BrandResearchStack surfaces balances, tiers, and personalized offers directly at checkout and across email, SMS, and the site. Customers see what they've earned exactly when they're deciding to buy again.
Outcomes brands report
+22%
in repeat domestic revenue
+21%
in email capture rate
9x
winback flow conversion growth versus the control group
How it works
What gets rebuilt before you go live
Data and integrations
Customer records, order history, and the connections to your store move first, so the profiles are whole before anything sends.
Deliverability
Domains, sender signatures, and Postmaster are set up and monitored, because a migration that lands in spam is not a migration.
Flows and campaigns
The programs you run today are rebuilt and the ones you never had time for get launched alongside them.
The platform
Ten modules, one real-time engine underneath
BrandResearchStack's real-time CDP sits at the center of ten connected modules, all reading from a commerce-specific data model built for products and orders, not generic web events. The engine processes 2M requests per minute at under 300 milliseconds.
Your forward-deployed marketer
One marketer, four touchpoints a month, zero extra cost
Your forward-deployed marketer is not an upsell. Strategy calls, migration work, flow building, and testing are bundled into every subscription, with four meetings a month as the standard cadence.
4 meetings a month versus 1 elsewhere
Included with every subscription, no extra fee
Done-for-you strategy, migration, and flows
Replace your stack
Consolidation your customers can feel
Fewer vendors is an internal benefit. The external one is that the email, the site, and the rewards finally tell the same story to the same person on the same day.
Still comparing options?
Fair. The site lays out what is included and what it replaces, so the comparison can be made without a call.